Reab, et al v. Electronic Arts Inc, et al

USDC (Colorado)

Case No.: 1:00-cv-01839-LTB-OES

Summary and links

"Ultima Online" volunteer litigation: This class action lawsuit was filed in Colorado federal court in September, 2000 and was terminated by settlement in 2003. Catherine Reab, a regional lead counselor who provided 40 hours/week customer service, essentially unpaid.

"People did counseling because they loved doing what they were doing -- a love of the game, helping the players, the community and a feeling of family," explains Reab. "It changed from that to being a job -- with schedules and work hours, and people being fired and favoritism and all those things." --Salon.com

Though details are not availble, the case settlement included payments to the former volunteers. The defendants were also ordered to pay substantial amounts in plaintiffs' legal fees.

Volunteer revolt

By Janelle Brown

salon.com | Sept. 21, 2000

Link

"Tired of working for almost nothing, community counselors at Ultima Online file suit against the game maker."

Settlement and attorney's fees

Per order dated Dec. 12, 2003, the settlement agreement was approved. In addition, defendants were required to pay costs and legal fees of more than $145,000.

PACER information

Oct. 1 2007

Full PACER docket (rtf document)

1:00-cv-01839-LTB-OES Reab, et al v. Electronic Arts Inc, et al

Lewis T. Babcock, presiding

O. Edward Schlatter, referral

Date filed: 09/19/2000

Date terminated: 12/12/2003 Date of last filing: 10/08/2004